This guarantee does not apply to TurboTax Free. If not 100% satisfied, return within 60 days to Intuit Canada with a dated receipt for a full refund of purchase price.Does not include calculation errors due to errors in CRA tables. If you pay a penalty or interest due to a TurboTax calculation error, we will reimburse the penalty and interest.Claims are based on aggregated sales data for all NETFILE tax year 2020 TurboTax products.Testimonials are based on TurboTax Online reviews from tax year 2020 as well as previous tax years.

Actual connection times and availability may vary. to 6 p.m., ET, Monday to Friday (except holidays). After May 2, English and French hours of operation will be 9 a.m.

ET for French during tax season (from February 22 to May 2, 2022). to 12:00 midnight ET, 7 days a week for English, and 9 a.m. TurboTax experts are available from 9 a.m.All prices are subject to change without notice. TurboTax Online prices are determined at the time of print or electronic filing.Includes field audits through the restricted examination of books, but does not include the 'detailed financial audit'. Does not include GST/HST and other non-income tax audits and reviews unless the issues are ancillary to the income tax review itself. Internet connection and acceptance of product update is required to access Audit Defence.Over the past 5 years, more than 24M returns have been electronically filed (using NETFILE) with TurboTax based on CRA NETFILE reporting.Support availability subject to occasional downtime for systems and server maintenance, company events, observed Canadian holidays and events beyond our control. Intuit reserves the right to limit each telephone contact. For Basic, Standard, Premier, Home & Business, Deluxe Online, Premier Online, and Self-Employed Online, technical support by phone is free.

You can prepare the return yourself using the instructions and paper forms. You will not be able to use TT software-that software is no longer available. Or am I misunderstanding what you are asking? You have three years to receive a refund, but you are not given a pass if you owe-you still owe for 2015 and they are not going to give your money back after offsetting that money from your 2020 refund. If you owed tax due for 2015 why do you think you would now receive a refund if you file 2015? There is no statute of limitations for the IRS to get paid for tax due-you owe it until you pay it.

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